Back-to-school 2016 | Where is my Order?
August 12, 2016
THANKS FOR INQUIRING ABOUT THE STATUS OF YOUR ORDER! We're excited to be your Back-to-School destination for Bento Products!
DOES YOUR ORDER CONTAIN A PRE-ORDER ITEM?Many of the items that have been ordered in the last few weeks are on pre-order status: they are not currently in stock (and have an estimated arrival date, as per each product description.) These are clearly indicated throughout the website with labels and/or icons:
If your order contains ANY pre-order items, it will ship (or be delivered to our pickup spot) when the last pre-order item arrives.
CURRENT ITEMS THAT ARE ON PRE-ORDER INCLUDE:
1) YUMBOX (Expected August 18th):
- Most 6-Compartment YUMBOX Colours - Orange, Red, Pink, Turquoise
- Some 4-Compartment YUMBOX colours
- Yumbox MiniSnacks
2) LUNCH TOTES & BACKPACKS:
- Stephen Joseph All Over Print Totes and some Classic lunch totes (Expected August 18th):
- BIXBEE Backpacks/Lunch Totes (ETA pending)
Great News: TORUNE Bento Accessories are arriving from Japan on MONDAY! (with brand new items being posted next week!)
** Once pre-order items arrive, it will take us a few days (or more!) to get all the orders out. We will have extra bodies on hand throughout next weekend to get YUMBOX and Stephen Joseph shipments out as quickly as possible...I'm a mom too, and totally get that you HAVE to have it before the first day of school :-)! That said, we have no control should delays occur on the manufacturer's side (but currently everything is on track as expected).
We ask that you kindly refrain from emailing us about the status of your order, as it only slows us down.
WHAT CAN YOU DO TO STAY INFORMED?
We'll be posting and sending out notifications over the next few weeks!
- Join our BENTO LUNCH GROUP on FACEBOOK: Bento Lunch Box Ideas - Canada (It's also a great resource for getting ideas on how to pack a great lunch...and fun bento tools!)
- SUBSCRIBE to our Newsletter: CUTE KID STUFF CLUB
- Join the CKS Facebook Page: www.fb.com/CuteKidStuff
STAY TUNED for our BIGGEST BACK-TO-SCHOOL GIVEAWAY EVER!!!
Join our fun & informative Facebook Group Bento Lunch Box Ideas - Canada for all the exciting news, and to get great ideas on how to pack an amazing bento box!
P.S. SPECIAL OFFER!!: If you have an order that has not been shipped out yet, take advantage of FREE SHIPPING on any additional items that you would like to ship out with it. To add to your existing order, simply place a separate order for the product(s) you would like to add, and include a note before checking out to ADD it to the existing order – if you have the order #, that is helpful! Then, when you get to the shipping options, please select the “Free Pickup in Vaughan” option so that you don’t have to pay shipping for the add-on.
ALL ADD-ONS must be complete before TUESDAY, AUGUST 16th.
I hope you enjoy every last bit of this amazing summer!
Dalit Sorokin, Owner
CUTE KID STUFF